AVS A-Series

Trouble shooting for common questions about AVS A5 and A4 car alarms. If you can’t find the answer here please contact us by email or call 0800 438 862 during business hours.

I have lost or damaged both my remotes. How do I start the car?

Step 1 – getting the car started

Use emergency disarm following the instructions on your PIN code card.

Emergency disarm is done using the ignition key and your alarm’s unique PIN code so you will need both of these. If you have lost your PIN code please contact your AVS installer as you will need a technician.

NOTE: if your AVS S-Series car alarm is older than September 2008 it will need to be removed by an AVS installer and sent to us for resetting before new remotes can be coded in. Additional charges will apply.

For more information on emergency disarm click here.

Step 2 – purchasing new remotes

Order online from us with free shipping, from your AVS installer or call into our showroom during business hours.

To code the remote you will need either an existing working remote or the PIN code.

Please also check that the batteries in your remote are not flat. If the remote range has got shorter (or the remote no longer works) or the remote’s LED flashes when you press a button it is time to change the batteries. They can be purchased online from us or any good electrical retailer.

Why is the remote range getting shorter?

If you have to get closer to the car for the alarm to disarm it can be an indication that the batteries in your remote need replacing. Another way to check is if the remote’s LED flashes when you press a button. Under normal use conditions the batteries should be replaced every 18-24 months. They can be purchased online from us or any good electrical retailer.

My remote case is broken but the remote still works

You can buy a replacement remote case online from us or your AVS installer.

I need another remote for my car alarm

AVS car alarms can have multiple remotes coded into them. Order online from us with free shipping, from your AVS installer, or call into our showroom during business hours.

To code the remote you will need either an existing working remote or the PIN code.

If you do not have an existing working remote, or you have a lost or stolen remote that you would like coded out of your alarm, please contact us or your AVS installer.

I have lost or damaged my car’s factory remote which operated the AVS car alarm

If your AVS car alarm was armed/disarmed by your factory remote (using the optional MAP feature) your installer should have supplied one AVS remote. This can now be used to disarm the alarm until you can organise a replacement factory remote. Please note that if your car has a factory immobiliser the car may still not start. In this instance contact a locksmith. If you do not have an AVS alarm remote please contact your AVS installer as you will need a technician.

My car alarm chirps for a few seconds when I arm it instead of the usual one chirp?

A door, bonnet or boot is open. Disarm your alarm, correct the problem and start again.

If the problem persists it may mean the bonnet PIN switch (or a door switch or boot switch in the vehicle) is faulty or has come out of alignment. Contact your AVS installer for a service check.

I get four chirps when I disarm the car alarm instead of the usual two chirps?

Your alarm has been triggered while you were away from the vehicle. The car alarm will chirp four times the first time you disarm it after an activation.

AVS car alarms have a past alarm trigger memory which records what triggered the last 10 activations. If you need to know what has triggered the car alarm contact your AVS installer who will be able to get this information from the car alarm’s memory.

I disarmed my car alarm a few minutes ago but now it is armed again?

The auto re-arm and re-lock feature has been turned on. This feature will re-arm your alarm and re-lock the doors if the alarm is disarmed and no door opened within 60-seconds. It can be turned off by your AVS installer if preferred.

I have lost the arming/disarming chirps. How do I get them back?

Step 1 – check the siren is turned on

AVS data battery back-up sirens can be turned off with the siren key. If your car has recently been in for service or repair it may have been turned off.

To check if it is turned on press the panic button (the right button on the torch remote or the horn symbol on the waterproof remote) for six seconds. If the siren is turned on it will now sound. Turn it off by pushing the button again.

If the siren does not sound turn it back on with the siren key which will return the chirps to normal. The siren key fits the switch on the top of the siren which is normally installed in the engine bay. See your owner’s manual for more details.

Option 2 – programming chirps back on

If the siren is turned on then it is likely the chirps have been accidentally programmed off. To turn the chirps back on:

  1. Arm then disarm your AVS car alarm and enter the car.
  2. Close all doors, boot and bonnet then turn the ignition to ON then OFF then ON.
  3. Press the boot pop button once (the third button down on a waterproof remote or the left button on a torch remote), the siren will chirp once, if not start again.
  4. Turn the ignition off.

My car alarm won’t arm/disarm from the normal button but arms/disarms from the boot release button?

You have an earlier version of the alarm and a programming feature has been accidentally turned on. To return it to normal:

  1. Arm then disarm your AVS car alarm and enter the car.
  2. Close the bonnet and boot but make sure the drivers door is open then turn the ignition to ON.
  3. Press the boot pop button twice (the third button down on a waterproof remote or the left button on a torch remote), the siren will chirp once for each press, if not start again.
  4. Turn the ignition off.
  5. Your alarm should work as normal now.